Update Privacy Policy For All Star Eco Fuels (formerly All Star Heating)

Last updated: December 2025

Who We Are

This Privacy Policy describes how All Star Eco Fuels Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.allstarecofuels.ie (the “Site”).

We are committed to safeguarding your privacy and complying with the General Data Protection Regulation (GDPR) and all applicable Irish and EU data protection laws.

Information We Collect

We may collect the following categories of personal data when you interact with our website or place an order.

1. Information You Provide Directly

This includes personal details given when you:

Create an account
Place an order
Fill in forms
Contact us by email or phone
Sign up for our newsletter

This information may include:

Name
Billing and delivery address
Email address
Phone number
Payment information (processed securely by Shopify and payment gateways – we do not store card details)

2. Information Collected Automatically

When you visit the Site, we automatically collect:

IP address
Browser type and device information
Pages viewed and time spent
Referring websites
Cookies and similar tracking technologies

Shopify, Google Analytics, and other service providers may collect this data on our behalf to help us understand site usage and improve our services.

3. Cookies and Tracking Technologies

Our website uses cookies to:

Recognise returning visitors
Save your preferences
Enable checkout functionality
Measure performance and analytics

You can modify cookie settings through your browser at any time.

A full cookie policy can be added separately if required.

How We Use Your Information

We use your personal information to:

1. Fulfil Orders

Process payments
Arrange delivery
Provide order confirmations and updates

2. Communicate With You

Respond to enquiries
Send updates about your order
Send marketing emails only if you opt in (newsletter, promotions, product updates)

3. Improve and Optimise Our Site

Analyse customer behaviour and trends
Test website improvements
Measure marketing effectiveness

4. Maintain Legal and Security Obligations

Detect or prevent fraud
Comply with legal requests or financial record requirements

Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

Contract: To fulfil your purchase or respond to an enquiry
Legitimate Interests: Improve services, analytics, advertising, fraud prevention
Consent: Email marketing and cookies (where required)
Legal Obligation: Tax, accounting, regulatory requirements

Sharing Your Personal Information

We share your information with trusted third parties who assist us in operating our business.

These include:

Shopify

Our e-commerce platform
Privacy Policy: https://www.shopify.com/legal/privacy

Payment Processors

e.g. Shopify Payments, Stripe, PayPal
(They securely process your card details. We do not store card information.)

Google Analytics

Used to understand customer behaviour
Privacy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

Email Marketing Providers

(e.g. Mailchimp)

Delivery & Logistics Partners

To deliver your order.

Legal Compliance

We may disclose information if required:

By law
To comply with subpoenas or lawful requests
To protect our rights

We never sell your data.

International Data Transfers

Some partners (Shopify, Google, Mailchimp) may process data outside the EEA.
All transfers follow GDPR requirements including:

Standard Contractual Clauses
Adequacy Decisions
Secure processing agreements

Data Retention

We retain your personal data only as long as necessary for the purposes outlined above.

Examples:

Orders: retained for legal and accounting obligations
Marketing emails: retained until you unsubscribe
Website analytics: retained per provider’s retention policy

You can request deletion at any time.

Your Rights (Under GDPR)

As an EU or UK resident, you have the right to:

Access your personal data
Correct inaccurate data
Delete your data (“right to be forgotten”)
Restrict processing
Object to processing (including direct marketing)
Withdraw consent at any time
Request data portability

To exercise your rights, contact us at:

All Star Eco Fuels Ltd
Email: janet@allstarheating.ie
Address: 11 College Green, Claremorris, Co. Mayo, F12 H322, Ireland

We respond to all requests within 30 days and no fee is required unless the request is excessive.

Do Not Track

Our Site does not alter data collection when a Do Not Track signal is received.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in:

Legal requirements
Business operations
Website functionality

Updates will be posted on this page with a revised “Last Updated” date.

Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices of other websites.